Return & Refund Policy
Thanks for shopping at My Site Clinisept
If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For additional information in this section, create your own Return & Refund Policy.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of
payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Please note that it may take some time before your refund is officially posted.
For additional information in this section, create your own Return & Refund Policy.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping
costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
For additional information in this section, create your own Return & Refund Policy.
Contact Us
If you have any questions on how to return your item to us, contact us.
We are available Monday to Friday, 9 AM to 5 PM via email or phone. You can find our contact information on our website.